Location : The hotel is located in Costa Rica, on the road that connects La Fortuna to Lake Arenal, in the country’s northern zone. The resort is located near the base of the volcano Arenal and is surrounded by the wildly diverse flora and fauna of the tropical rainforest. There are numerous restaurants, bars and clubs in La Fortuna, which is about 15 km away.

Facilities : A pleasant ambience awaits guests in 114 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. Complimentary newspapers are available.

Rooms : Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Extra comforts include a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a DVD player and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sports/Entertainment : While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. The pool area also includes a hot tub, a waterslide and a pool bar. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, fishing and horse riding are available. Water sports enthusiasts are offered canoeing. Sport and leisure facilities at the resort include a gym and yoga. There is a wellness area with a spa and Ayurveda treatments and, for an additional fee, a sauna and massage treatments.

Meals : Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. A delicious breakfast gives guests plenty of energy for the day. At lunch and dinner, guests serve themselves at the generous buffet. Diet meals and children's meals can be prepared on request. The resort also offers special catering options. The show cooking is a particularly special attraction. The complex offers a selection of alcoholic and non-alcoholic beverages.

Payment : The resort accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.