Location : This hotel is located in Puerto Varas, around 17 km from the city of Puerto Montt, and it offers excellent views of Lake Llanquihue and is surrounded by forests and volcanoes. The Playa Venado beach is around a 20-minute drive from the hotel, the Saltos de Petrohue is 40 minutes by car, Todos los Santos lake is half an hour away and the town of Ensenada is 45 minutes’ drive. The Argentinean border is a two-hour drive and Puerto Montt Airport is about 30 minutes from the hotel.

Facilities : The hotel has 50 rooms and includes a lift and a reception desk. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include medical assistance, a transfer service, translation services, room service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available.

Rooms : Rooms include air conditioning and central heating. Some rooms include a balcony. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station and oven. There is also a washing machine and an ironing set. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A shower, a bathtub and a whirlpool bath are included the bathrooms. A hairdryer is also provided. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has 12 non-smoking rooms.

Sports/Entertainment : The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna, a steam bath and massage treatments. A kids' club and a casino are also options for entertainment.

Meals : A restaurant, a dining room, a café and a bar are available to guests. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day.

Payment : The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.