Location : Situated in the business district, the hotel is in the same area as Chicopee. Regional attractions also include African Lion Safari (15 km away) and the University of Guelph. The city centre is around 5 km from the hotel, Southworks Outlet Mall is 7 km away and St. Jacob's Village and Bingemann Park are around 20 km away. Toronto-Lester B. Pearson International Airport is approximately 75 km from the hotel.

Facilities : The hotel welcomes guests in a 5-storey building with a lift and 122 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms : Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a king-size bed. Valuables can be securely stored in a safe. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : The pool complex includes both indoor and outdoor pools, which are in part heated. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, basketball and horse riding are available. The hotel's location is particularly ideal for skiers. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, bowling, callisthenics and aerobics. A wellness area with a spa is available at the hotel. A casino offers fun and entertainment.

Meals : The dining area includes a bar. The restaurant has air conditioning and high chairs for children. Breakfast and a set dinner menu offer culinary delights every day. Staff are also happy to provide children's meals.

Payment : The following credit cards are accepted: American Express, VISA and MasterCard.