Location : This hotel is located in Velingrad.

Facilities : The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Other services include a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Daily newspapers are available for purchase. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms : Central heating ensures that rooms maintain comfortable temperatures. WiFi (no extra charge) comes as standard in the rooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sports/Entertainment : The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking and horse riding are available. Sport and leisure facilities at the hotel include table tennis, billiards and darts. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. An entertainment programme and a kids' club round out the entertainment options.

Meals : Dining facilities include a restaurant, a café and a bar. Breakfast and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.