Location : The hotel is situated on the foothills of Mountain Pirin, in the town of Bansko. Surrounded by the outstanding nature of Pirin, it is within walking distance of the gondola ski lift station and Bansko's historical centre. There are shops, restaurants and bars within 10 minutes' walk of the hotel and nightclubs just 250 metres away. Bansko's central bus and train stations are approximately 3 km from the hotel, while Holy Trinity Church and Nikola Vaptsarov House Museum are 1 km away and Baykusheva Mura (the oldest tree in Bulgaria) is roughly 1.5 km away.

Facilities : 36 junior suites, 34 suites, 6 single rooms and 49 double rooms are located on 5 storeys and can be reached by 4 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine. 3 conference rooms are available for lectures, presentations and meetings.

Rooms : Rooms are equipped with air conditioning and individually adjustable heating. Some rooms include a balcony. Guests are sure to get a good night's sleep in the double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. Other features include a direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge). A turndown service offers guests additional comfort. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : The pool complex includes both indoor and outdoor pools, which are in part heated. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Comfortable sun loungers are available on the terrace. For guests who wish to keep active, cycling/mountain biking, golf and horse riding are available. The hotel's location is particularly ideal for skiers. Ski passes are available locally. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Additional leisure activities include an entertainment programme, a kids' club and live music.

Meals : Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can dine in 2 restaurants, which have air conditioning and high chairs as well as smoking and non-smoking areas. Catering options include bed and breakfast, half board and full board. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for lunch and dinner). Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment : The hotel accepts the following credit cards: VISA and MasterCard.