Hotel Check-In / Check-out: Standard check-in time varies from destination to destination, typically between 14:00 hrs and 15:00 hrs. And check-out time is between 11:00 and 12:00 Local Time.
Travel Insurance: Travel insurance is not included in the package price but is highly recommended to protect against unforeseen circumstances such as trip cancellations, medical emergencies, and lost luggage. Travelers are responsible for purchasing adequate travel insurance coverage.
Travel Documents: Travelers must ensure they possess the necessary travel documents required by the destination country, including valid passports, visas, and vaccination certificates. Any costs or issues arising from inadequate or incorrect travel documentation are the sole responsibility of the traveler.
Health and Safety: While the travel agency endeavors to provide a safe travel experience, travelers are responsible for their own health and safety during the trip, including compliance with local health and safety guidelines and regulations.
Complaints and Disputes: Any complaints or disputes regarding the services provided during the trip must be reported promptly to the travel agency or the relevant service provider in writing to facilitate timely resolution. The travel agency will make reasonable efforts to address and resolve complaints or disputes in a fair and timely manner.
Transfers: Maximum waiting time at the airport shall be 45 - 90 minutes from the touchdown of the flight. considering differences in procedures across countries.
Package Rates: Prices are dynamic and subject to change unless the booking is confirmed. Rates include only those items specified in your itinerary. Package rates are valid for the selected travel dates only and for the room category and other services specified. Guests are requested to follow the rules and regulations of the resort/hotel where they are accommodated.
Amendments: Amendment requests while on tour are subject to availability, with or without any supplement charge. Any changes possible will be done offline, subject to any cancellation/rebooking/additional charges (as applicable).
Cancellation Policy: Cancellation requests must be submitted in writing or via the platform and are subject to cancellation fees based on the time of cancellation and the policies of service providers such as airlines, hotels, and tour operators. Refunds, if applicable, will be processed minus any applicable cancellation fees and within a reasonable timeframe.
Responsibility for Additional Costs: We do not hold any responsibility for additional costs or adjustments arising from events beyond our control. Any subsequent increase in cost due to factors such as fuel price increases, government taxes, or accommodation charges shall be charged additionally.
Force Majeure: The travel agency shall not be liable for any failure or delay in the performance of its obligations due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, strikes, or transportation disruptions.
Legal Liability: We shall have no legal liability for any loss, damage, or personal injury arising directly or indirectly from any aspect of your holiday. Journeys undertaken by air, land, or sea are governed by the terms and conditions of the service provider.