Location : The hotel is located in Lugano-Paradiso, a 5-minute walk from Lake Lugano and Monte San Salvatore Park. The centre of Lugano is a 5-minute drive away, and several shops and bars can be found within a few minutes' walking distance from the hotel. Lugano train station is 2 km away.

Facilities : The hotel has a lift and features 18 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a babysitting service, a childcare service, a car hire service, a transfer service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service (no extra charge) to explore the surrounding area. Daily newspapers are available for purchase. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms : Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. A minibar and a desk are also available. A trouser press is provided for guests' convenience. Other features include a telephone, a flatscreen television and WiFi (no extra charge). A turndown service provides guests with additional comfort in the evening hours. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has non-smoking rooms.

Sports/Entertainment : Guests can strike that perfect balance between exercise and relaxation in the indoor pool. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace is a great place to while away the hours. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, yoga and aerobics. Various wellness options are available at the hotel, including a sauna, a steam bath, a hammam, massage treatments and hydrotherapy treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals : The dining area includes a restaurant and a café. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment : The hotel accepts the following credit cards: American Express, VISA and MasterCard.