Location : The hotel lies atop a steep hillside above the Puerto de la Cruz in the quiet and pretty La Paz district, and enjoys wonderful views out over the sea. The town centre is 2 km away. The Lago Martianez saltwater pools and beach are some 1.5 km away. Tenerife North Airport is about 25 km away.

Facilities : The hotel was modernised in 2023. The hotel has 5 lifts and features a suite and 299 double rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service and a currency exchange service ensure a comfortable stay. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Travellers with their own cars can use the parking spaces (no extra charge) (subject to availability). Other services include medical assistance, room service (for a fee), an alarm call service and a hairdresser. 3 conference rooms are available for lectures, presentations and meetings.

Rooms : Rooms are equipped with air conditioning and individually adjustable heating. Guests can enjoy the sea view from a balcony or terrace. On request, children's beds can be provided for a fee. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. 4 wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

Sports/Entertainment : Guests can strike that perfect balance between exercise and relaxation in one of the 2 heated indoor and outdoor pools. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Those who wish to stay active while on holiday can enjoy on-site bocce. For a fee, paragliding is also available. The hotel offers numerous indoor sports, including a gym, table tennis and darts or, for a fee, billiards. Various wellness options, such as a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, anti-ageing treatments, a solarium, aromatherapy and cellulite treatment, are offered for a fee. Leisure facilities include an entertainment programme, a kids' disco and live music.

Meals : Dining facilities include a breakfast room, a café and a bar. Guests can dine at the restaurant (non-smoking, a buffet, air conditioning and high chairs). Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast, half board, full board and all-inclusive. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Gluten-free meals and lactose-free food can be prepared on request. The hotel also offers snacks. The show cooking is a particularly special attraction. International brands are available for an additional fee. There are non-alcoholic beverages and alcoholic beverages as well.

Payment : The hotel accepts payment by major credit cards.