Location : This hotel is located in the tourist resort of Puerto de la Cruz, just 20 metres from Martianez Beach and 150 metres from the famous Lago Martianez. The near vicinity features commercial areas with shops, boutiques, bars and restaurants. Los Rodeos Airport is 26 km away and Reina Sofia Airport is 100 km from the accommodation.

Facilities : The hotel has 290 double rooms, which are located on 14 storeys and are reachable by 3 lifts. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service (for a fee), medical assistance, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. 6 conference rooms are available for lectures, presentations and meetings.

Rooms : Rooms are equipped with air conditioning and central heating. Guests have a sea view from the balcony or terrace, which are standard features of some rooms. Rooms include a double bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe and a desk or, for an additional fee, a minibar are also available. For guests' convenience, units include a refrigerator and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 290 non-smoking rooms.

Sports/Entertainment : While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking and golf are available. Water sports enthusiasts are offered diving. Sport and leisure facilities at the hotel include a gym and table tennis. The hotel offers a range of facilities in the wellness area. Options include a hammam and, for an additional fee, a spa, a sauna, a steam bath, a beauty salon, massage treatments, hydrotherapy treatments and anti-ageing treatments. A kids' club and live music are also options for entertainment.

Meals : Dining facilities include a restaurant, a dining room, a café and a bar. Catering options include bed and breakfast, half board and full board. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options. The show cooking is a particularly special attraction.

Payment : The following credit cards are accepted: VISA and MasterCard.