Location : The hotel is located 2 kilometres from the city centre and is close to the shopping mall, the city’s commercial centre, exhibition centre and government and banks headquarters. It is 45 kilometres from the King Khalid International Airport.

Facilities : The hotel has a lift and features 303 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Complimentary newspapers are available.

Rooms : Air conditioning ensures that rooms maintain comfortable temperatures. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels, a radio, a DVD player and WiFi (no extra charge). A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : There are indoor and outdoor pools and a children's swimming area. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna, a steam bath and massage treatments. An entertainment programme and a kids' club are also options for entertainment.

Meals : Dining facilities include a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Children's meals and halal food can be prepared on request.

Payment : The hotel accepts the following credit cards: American Express and VISA.