Location : Located in downtown Kota Kinabalu on the eastern side of Jalan Tun Fuad Stephens the hotel offers expansive views of the city, Mount Kinabalu and the South China Sea. It is within easy walking distance of local attractions, the commercial district, and retail and entertainment facilities. The surrounding area of the hotel provides guests with many attractions such as the "wet market", handicrafts centre and waterfront esplanade. Sabah State Museum is just a 25-minute drive away. Kota Kinabalu International Airport is approximately a 15-minute drive to the hotel.

Facilities : The hotel has a lift and features 306 rooms. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available.

Rooms : Rooms feature a living area and a bathroom, and air conditioning ensures just the right temperature. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels, a DVD player, a plug adapter, an alarm clock and WiFi. Guests can take advantage of the nightly turndown service. Slippers are included. The bathrooms have a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and smoking rooms.

Sports/Entertainment : The indoor and outdoor pools are ideal for exercise as well as relaxation. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Sun loungers and parasols on the terrace invite guests to relax and unwind. For those who wish to stay active while on holiday, the hotel offers golf. Water sports enthusiasts can enjoy canoeing, snorkelling and diving. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments.

Meals : Various dining options are available, including a restaurant with air conditioning, a dining room, a café and a bar. Full board is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu.

Payment : The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.