Location : The hotel is centrally located in Guatemala City's Zona Viva, the commercial district, close to key office buildings, embassies, government offices, fine restaurants and shopping centres such as La Pradera. The National Zoo is located about 2 km from the hotel and the central market about 6 km. Antigua is around 35 km away and San Lucas market approximately 25 km away. The hotel is just 5 minutes from La Aurora International Airport.

Facilities : The hotel has a lift and features 115 rooms. The reception desk is open round the clock. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus.

Rooms : Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Some rooms are equipped with a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge). A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Family rooms are available for parents with children.

Sports/Entertainment : Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments and a solarium.

Meals : The dining area includes a restaurant (with high chairs) and a bar. Breakfast and dinner offer culinary delights every day.

Payment : The hotel accepts the following credit cards: American Express, VISA and MasterCard.