Location : The hotel is located in El Poblado, one of the most traditional and elegant sectors of Medellín. From here, visitors have easy access to both airports, as well as the nearby Lleras Park. The hotel is within walking distance of banks, restaurants, shops and art galleries.

Facilities : Guests have a choice of 55 rooms, including 3 junior suites, 6 suites, 35 single rooms and 10 double rooms, located in a 7-storey main building and a 6-storey auxiliary building. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms : Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms include a double bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a mini fridge and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a TV, a radio, a stereo system and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : The outdoor pool complex provides invigorating refreshment. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers tennis. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. A dance club and a nightclub are also options for entertainment.

Meals : Dining facilities include a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Bed and breakfast is offered as a catering option. In addition to breakfast, the hotel also offers lunch and dinner à la carte. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment : The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.