Location : The hotel is only an around 10-minute walk from the centre of Banff and public transport. It is situated on a main road. Various bars, pubs, restaurants and nightclubs are just 50 metres away. A bus station as well as a train station are only around 1 km away and the nearest ski area is around 5 km away. Cross-country ski areas are located in the surrounding area. Canmore is located roughly 20 km from the hotel. The cable car and Banff Hot Springs are only a 15-minute drive and the Canadian Icefields are around 95 minutes away by car.

Facilities : 19 junior suites, 19 suites, 2 single rooms and 19 double rooms are located on 3 storeys and can be reached by lift. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include translation services and a laundry service. Bicycle storage is available to guests. There is a bike hire service as well. A business centre with fax machine and photocopier is available.

Rooms : Rooms feature a living room, a kitchen and a bathroom. Air conditioning, individually adjustable heating and a fan ensure comfortable temperatures. Some rooms have a balcony, which gives guests additional space for rest and relaxation. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. There is a fully-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The holiday village has family rooms, non-smoking rooms and smoking rooms.

Sports/Entertainment : A dip in the refreshing outdoor pool is not to be missed. Even on grey days, guests can always go for a swim in the indoor pool. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. The wide range of activities offered at the complex ensures that there is something new to do every day, including cycling/mountain biking, tennis, beach volleyball, golf and horse riding. With water skiing, windsurfing, canoeing, kayaking, water aerobics and aquafit available, fans of water sports will have plenty to choose from. With skiing and snowboarding opportunities, the complex offers the perfect base from which to enjoy winter sports or just a relaxing winter holiday. Ski passes are available locally. Guests can enjoy a wide range of indoor sports, including a gym, bowling, squash and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, massage treatments and hydrotherapy treatments. Leisure facilities include an entertainment programme, a dance club and a nightclub.

Meals : Dining facilities include a restaurant, a breakfast room, a café and a bar. Bed and breakfast is offered as a catering option. A continental breakfast guarantees a great start to the day.

Payment : The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.