Location : This magnificent hotel is located in the town centre of San Carlos de Bariloche, overlooking the magnificent Nahuel Huapi lake and just a step away from its main shopping and business district, where one can find a whole range of local and regional articles, such as woollen clothing, ceramics and chocolates.

Facilities : Guests have a choice of 299 rooms, including 4 junior suites, 5 suites, 7 apartments and 282 double rooms, located in a 12-storey main building and a 4-storey auxiliary building. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are a number of shops as well. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, translation services, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms : Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a mini fridge. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. A shower, a bathtub and a bidet are included the bathrooms. For additional convenience, bathrooms also provide a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and 1 smoking room.

Sports/Entertainment : The pool complex includes both indoor and outdoor pools, which are in part heated. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Comfortable sun loungers are available on the terrace. For guests who wish to keep active, cycling/mountain biking, fishing and horse riding are available. With windsurfing, canoeing and diving available, the hotel also caters to water sports enthusiasts. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym and darts. There is a wellness area with a spa, a sauna and a solarium. Subject to charge: massage treatments. Leisure facilities include an entertainment programme, a kids' club and a casino.

Meals : Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can dine in 2 non-smoking restaurants with separate areas for smokers. Bed and breakfast is offered as a catering option. A generous breakfast buffet and lunch offer culinary delights every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment : The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.