Location : This hotel is located directly on the shore of Lake Maracaibo, the largest freshwater reservoir in South America. The exclusive and convenient location of this hotel makes it possible for guests to access Maracaibo's shopping and financial districts as conveniently as the leisure and residential areas. The town centre lies around 10 minutes' drive away and Chinita international airport is a 25-minute drive from the hotel.

Facilities : Guests have a choice of 9 junior suites, 3 suites, 199 single rooms and 158 double rooms located in a 12-storey main building and a 3-storey auxiliary building. This hotel has a lift and a reception desk. Amenities include a cloakroom and a safe. Wireless internet access allows guests to stay connected while on holiday. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services include medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry.

Rooms : Rooms are equipped with air conditioning. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Internet access, a direct dial telephone and a television with satellite/cable channels are provided as well. Bathrooms are equipped with a shower and include a hairdryer.

Sports/Entertainment : While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. There are many ways to relax or stay active at the hotel, including a gym, a sauna and massage treatments. A casino offers fun and entertainment.

Meals : Dining facilities include a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Bed and breakfast can be booked. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu.

Payment : The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.