Location : Located between the beaches of La Concha and La Zurriola and in front of the Victoria Eugenia Theatre and the Kursaal, this historic city hotel stands majestically in the heart of the city. It is located in the lively, historical city centre, with views of the river Urumea and the Cantabrian Sea. Surrounded by promenades and gardens, it is an oasis of peace. It is just a short walk from the town's most elegant shopping area and the San Telmo Museum, the Old Quarter is also within walking distance, but a little further away. Chillida Leku Museum is 7 km away.

Facilities : The hotel was built in 1912. 16 junior suites, 11 suites, apartments, studios, 12 single rooms and 97 double rooms are available to guests in a 5-storey main building and a 5-storey auxiliary building. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and 3 lifts. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine. 7 conference rooms are available for lectures, presentations and meetings.

Rooms : Rooms are equipped with air conditioning and individually adjustable heating. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : A sun terrace is a great place to while away the hours. For guests who wish to keep active, cycling/mountain biking, fishing and horse riding are available. With windsurfing, canoeing, snorkelling and diving available, fans of water sports will have plenty to choose from. Callisthenics and aerobics or, for a fee, a gym, are among the sport and leisure options available. A spa and a sauna are available in the wellness area. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals : Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment : The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.