Location : Located in the heart of the Riviera Maya and right on one of the area's most beautiful beaches, the hotel is located 15 km from the Tulum Archaeological zone and 30 km from Playa del Carmen, which is renowned for its nightlife. The centre of Cancún is a 90-minute drive away and Cancún International Airport is 110 km away.

Facilities : 308 double rooms are available to guests in a 3-storey main building and 2 auxiliary buildings. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the complex include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms : Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms include a king-size bed. Separate bedrooms are available. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. Equipped with a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (for a fee), the rooms provide many ways for guests to stay connected and entertained. The bathrooms have a shower, a bathtub and a whirlpool bath. A hairdryer and a vanity mirror are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 3 outdoor pools, while children have a special swimming area just for them. The pool area also includes a hot tub, a waterslide and a pool bar. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball, basketball, golf, paddle tennis, archery and fishing. A wide range of sports are available, including water sports such as canoeing, kayaking, snorkelling and aquafit or, for a fee, diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, yoga, callisthenics and aerobics. There is a wellness area with a spa, a steam bath, a beauty salon and a solarium. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.

Meals : Dining facilities include a café and a bar. Delicious specialities await guests in 5 non-smoking, air-conditioned restaurants. All-inclusive can be booked. Among the advantages of an all-inclusive stay are a selection of alcoholic and non-alcoholic beverages as well as special offers like snacks. Breakfast, lunch and dinner are available. Diet meals and children's meals can be prepared on request. The complex also offers special catering options.

Payment : The complex accepts the following credit cards: American Express, VISA and MasterCard.