Location : This family-friendly resort is situated right on the beach at Playa el Palmar, close to the Ixtapa Marina. The centre of Zihuatanejo lies just 1 km from the accommodation.

Facilities : The holiday village has 20 junior suites, 285 single rooms and 285 double rooms, which are located on 11 storeys and are reachable by 2 lifts. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the complex include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. There are also a number of shops that make for great strolling and browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 3 conference rooms.

Rooms : Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player and WiFi (for a fee) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The holiday village has family rooms and non-smoking rooms.

Sports/Entertainment : Guests can strike that perfect balance between exercise and relaxation in one of the 3 outdoor pools. The freshwater pool complex (in part heated) also includes a children's swimming area. The pool area also includes a hot tub, a waterslide and a pool bar. Sun loungers and parasols are available on the sun terrace. The wide range of activities offered at the complex ensures that there is something new to do every day, including cycling/mountain biking, tennis, bocce, beach volleyball, volleyball and golf. A number of sports are available, including water sports such as canoeing, water aerobics and aquafit. For a fee, guests can also enjoy windsurfing, jet skiing, sailing, snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, yoga and aerobics. There is a wellness area with a spa and a beauty salon and, for an additional fee, a sauna, a steam bath and massage treatments. Additional leisure activities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.

Meals : Dining facilities include a dining room, a café and a bar. Delicious specialities await guests in 6 non-smoking, air-conditioned restaurants. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. Breakfast, lunch and dinner are available. Diet meals and children's meals can be prepared on request. The complex also offers special catering options.

Payment : The following credit cards are accepted: American Express, VISA and MasterCard.