Location : This hotel is located in the heart of Chetumal.

Facilities : The hotel has 131 rooms and includes a lift and a reception desk. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a transfer service, translation services, room service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area.

Rooms : Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a TV and WiFi (no extra charge). Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sports/Entertainment : Guests can enjoy a selection of sport and entertainment options. The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including a gym and aerobics. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals : Dining facilities include a restaurant, a dining room and a bar. A fortifying breakfast is served daily.

Payment : The hotel accepts the following credit cards: American Express, VISA and MasterCard.