Location : This hotel warmly welcomes guests in Quetzaltenango.

Facilities : The friendly staff at the reception desk are happy to answer any questions. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus.

Rooms : A number of amenities provide extra comfort during a stay at the hotel. WiFi (no extra charge) comes as standard in the rooms. Wheelchair-friendly rooms guarantee guests with limited mobility a carefree stay. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation.

Meals : The dining area includes a restaurant and a café. Breakfast and lunch are served every day. There are meals available for those with special dietary requirements: diet meals and children's meals. In addition, special catering options and picnics are available.