Location : This hotel is located in San Carlos approximately 10 km to the north east of La Fortuna and in the immediate vicinity of the majestic Arenal volcano. Located amidst 11 hectares of grounds and affording a breathtaking view of the Arenal volcano, the hotel is surrounded by the La Palma and Kioro streams, which flow into the national park. Two paths with identified plant species are to be found in the surrounding area. The delightful thermal springs lie some 3 km away.

Facilities : 52 rooms and 10 suites are available to guests at this hotel, which includes a 24-hour reception desk. Amenities include a cloakroom, baggage storage service, safe and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Other services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms : Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. Guests can enjoy the mountain view from a balcony or terrace. The rooms have a double bed and a sofa bed. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. For guests who wish to keep active, tennis and horse riding are available. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and aerobics. Various wellness options are available at the hotel, including a spa, massage treatments, hydrotherapy treatments and a solarium.

Meals : Various dining options are available, including a non-smoking restaurant, a dining room, a café and a bar. Bed and breakfast is offered as a catering option. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment : The hotel accepts the following credit cards: American Express, VISA and MasterCard.