Location : The hotel is located 6 km from the town of Fortuna and the Arenal Volcano National Park. Its central location allows guests to visit the main attractions of the region in less than 20 minutes, such as hot springs, waterfalls and the Arenal Volcano National Park.

Facilities : Guests have a choice of 29 junior suites and 21 suites. Check-in and check-out are possible at any time at the reception desk. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The bungalow complex offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area.

Rooms : Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio, a stereo system, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms and non-smoking rooms.

Sports/Entertainment : The outdoor pool complex includes a children's swimming area and pleasantly heated water to ensure comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking, fishing and horse riding are available. Sport and leisure facilities at the complex include a gym, billiards and yoga. There is a wellness area with a spa, a sauna, a steam bath and a beauty salon. Subject to charge: massage treatments. Evening entertainment includes live music.

Meals : Various dining options are available, including a non-smoking restaurant, a dining room, a café and a bar. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet and à la carte. Dinner options include à la carte and a set menu. Diet meals and children's meals can be prepared on request. The complex also offers special catering options.

Payment : The following credit cards are accepted at the complex: American Express, VISA, Diners Club, JCB and MasterCard.