Location : This hotel warmly welcomes guests in Bucaramanga.

Facilities : The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Other services include a 24-hour security service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service (no extra charge) to explore the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms : A trouser press is provided for guests' convenience. A telephone, a flatscreen television and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : A sun terrace is a great place to while away the hours. After an eventful day, guests can work out and recharge in the gym. A dance club offers additional entertainment.

Meals : Various dining options are available, including a restaurant, a café and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment : The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.