Location : The hotel is located in the exclusive neighbourhood of El Prado, near the best shopping centres and clinics in the city. Links to the public transport network are on the hotel's doorstep.

Facilities : The hotel has 18 junior suites, 36 suites, 45 single rooms and 50 double rooms, which are located on 13 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms : Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Live music and a casino round out the entertainment options.

Meals : Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment : The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.