Location : This hotel is surrounded by mountains, and is 3 minutes' walk from downtown Banff. Guests will find restaurants on either side of the hotel and hiking, biking and skiing are close by while downtown Banff offers dining, nightspots and shops. The Norquay ski area is only 5 km away and the Sunshine Village ski area is 20 km. The Banff transit bus stops just outside the hotel's front door. Calgary International Airport is the closest airport and is a 2-hour journey by car or coach.

Facilities : 89 double rooms are located on 3 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The holiday village has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a souvenir shop. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include room service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area.

Rooms : Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed or a queen-size bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has 89 non-smoking rooms and smoking rooms.

Sports/Entertainment : The hot tub in the pool area promises pure relaxation. The wide range of activities offered at the complex ensures that there is something new to do every day, including cycling/mountain biking, golf, fishing and horse riding. Water sports enthusiasts are offered canoeing. Sports options available to guests include bowling or, for a fee, a gym. A sauna, steam bath and hydrotherapy treatments are available in the wellness area. A nightclub offers fun and entertainment.

Meals : Dining facilities include a restaurant (with high chairs), a dining room, a breakfast room and a café. Bed and breakfast can be booked. A continental breakfast guarantees a great start to the day. Special meals, including diet meals, are also available. The complex also offers special catering options.

Payment : The holiday village accepts the following credit cards: American Express, VISA and MasterCard.