Location : The hotel is located in the resort town of Velingrad, in the heart of the beautiful Rhodopi Mountains in the Chepinska Valley, 750 m above sea level. Velingrad is well-known for its large number of mineral spas. The mineral water of Velingrad has proven qualities of prevention and medical treatment of many diseases associated with the locomotory system, skin, gynaecological, neurological diseases and many others.

Facilities : The hotel has 41 suites, 2 studios, 20 single rooms and 10 double rooms, which are located on 4 storeys and are reachable by lift. The reception desk is open round the clock. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. A fax machine is available for guests' business needs.

Rooms : Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests will also find a refrigerator included among the standard features. Other features include a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge). Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and 73 non-smoking rooms.

Sports/Entertainment : The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, fishing and horse riding. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and bowling. There is a wellness area with a spa, a sauna, a steam bath, a hammam and a solarium. Subject to charge: massage treatments. Leisure facilities include an entertainment programme, a kids' club and live music.

Meals : Dining facilities include a non-smoking restaurant, a café and a bar. Bed and breakfast can be booked. Breakfast and lunch are served every day. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.